Clearing and Forwarding, Mombasa port
Clearing and Forwarding at Mombasa, with every step explained first
Accord Diraks Logistics Limited (ADL) clears imports and exports (the work a customs broker does in Europe) with the Kenya Revenue Authority (KRA) and the Kenya Ports Authority (KPA) at Mombasa. Its people at the port lodge the customs entry, follow it to customs release and get your cargo released from the shipping line. Before you commit, ADL explains each step and what it will cost you.
- Berth
- Discharge
- Customs
- Road
- Door
What ADL does for you at the port and customs
Checks your documents against what the cargo needs and tells you what is missing.
Lodges the customs entry in iCMS, KRA's customs system, through the KenTrade single window, the government portal for import documents.
Gets the cargo released from the shipping line. In Kenya this release is called the delivery order.
Sees to cargo discharge.
Explains the clearing process and each cost before you commit, and gives you a printout of the information required, at no cost.
Customs agent licence: Placeholder: licence year and number, if ADL chooses to show it (Q-09). Other certification: Placeholder: AEO or ISO status, only if held (Q-10). Clearing points beyond Mombasa: Placeholder: ICD Nairobi, JKIA or border points, only if confirmed (Q-22).
How it works
How does ADL clear my cargo at Mombasa port?
Prepare
You send the documents
ADL checks them and asks for anything missing.
Customs
ADL lodges the entry
The declaration goes into iCMS with the values and codes from your documents.
You pay duties and taxes through KRA's official channels
Duties go to KRA, never to a phone number.
Customs may inspect
Customs decides which cargo to inspect. That choice belongs to customs, not to ADL and not to you.
Customs release, then release from the shipping line
ADL handles both.
ADL will not promise you a clearance time. Release depends on complete documents, on whether customs inspects and on when duties are paid. A promised time is a guess.
Source for iCMS as KRA's customs system: KRA public notice, 21 September 2026. Last checked: 12 October 2026.
Not yet checked, so undated: Placeholder: confirm the KenTrade single window on kentrade.go.ke and KRA's official payment channels on kra.go.ke
What do I need to send you before my cargo arrives?
Drafted, awaiting ADLSend what your supplier sent you: the shipping documents and the commercial invoice. The clearance readiness checklist lists the rest by cargo type.
What happens after customs release?
Drafted, awaiting ADLADL's transport division takes over. The cargo goes onto an ADL truck with a tracking device, and the transport office follows it to Nairobi.
Services that usually come with clearing
Send the details and ADL explains the costs before you commit
Tell ADL what is arriving, from where and when. The quote opens with Clearing and Forwarding already picked.
Call us during office hours
Email us any time